Maybe it's time United Airlines gave up the "fly the friendly skies" nonsense.
It was supposed to be a standard flight from Chicago to Louisville yesterday. Then it went wrong. The flight was sold out. The passengers were boarded. Then a United Airlines staffer showed up asking for four passengers to give up their seats.
An airline supervisor walked onto the plane and brusquely announced: "We have United employees that need to fly to Louisville tonight… This flight's not leaving until four people get off."
"That rubbed some people the wrong way," Bridges said.
Passengers were offered vouchers to rebook, he said, but no one volunteered.
So the airline chose for them.
One of the chosen, a man of Chinese descent, refused to go. He said he was a doctor and had to see patients in the morning. When he refused to budge, the United rep called in the muscle.
The "friendly skies"? No, I don't think so.